Patient information4 min read
Before your appointment
Start by contacting your preferred branch. Confirm the doctor, specialty, appointment time and location directly with reception. Ask whether you need a referral or any preparation for the particular service you are booking.
What to bring
Bring identification, any insurance information you would like the center to review, and relevant records from previous visits. A short list of questions can help you make the most of your conversation. Keep personal medical records with you rather than sending them through an initial appointment enquiry.
At the center
Arrive with time to complete registration. If you need language or accessibility support, tell the branch before your visit so the team can advise what arrangements are available.
Before you leave
Check any next steps with your clinician and reception, including follow-up arrangements and how to contact the clinic if you have a question. Keep copies of any instructions you receive.
This is practical visit information. Contact the center to confirm current services, appointment details and any preparation for your specific visit.